We set a pride in providing:

- Prompt and professional assistance
- Cost effective & quality oriented
- Easy accessible alarm center at any time
- Linguistic & cultural understanding

Check Our Portfolio Business Agency
  • Medical Repatriation

    Medical Repatriation

  • Medical Referral

    Medical Referral

  • Case Monitoring

    Case Monitoring

  • Travel Arrangements

    Travel Arrangements

  • 24 Hours Reponse

    24 Hours Reponse

Emergency Medical Assistance in Asia.

Emergency Call in Emergency Situation

Asian Assistance provides 24 hours emergency services with an experienced officer available to respond to emergency calls from anywhere in the world.

Our Profile

We pay attention to the details to assure, that You and Your clients are served well.

Asian Assistance is an independent assistance company providing immediate and professional assistance in South East Asia to other assistance companies, insurance companies & embassies all over the world.

The ownership and management is Scandinavian/Thai and we have been recognized by several insurance' and assistance companies as their emergency medical assistance provider in Asia.

As a provider based in the region we are holding close ties with the medical facilities, local authorities and service providers and all cases are handled with linguistic and cultural understanding where we emphasize on giving a personal, prompt,cost controlled and quality oriented service from the first call.

We have our own offices in Thailand, Vietnam, Philippines and Myanmar

Our call center is manned with qualified and trained coordinators, nurses and doctors, who in connection with our comprehensive network of service providers throughout the region, are ready to assist every hour of the day throughout the year.

We provide services in the following countries:

Thailand, Myanmar, Cambodia, Laos, Vietnam, Singapore, Hong Kong, Indonesia, Philippines, Malaysia and South Korea.

Our Services

Emergency medical assistance around the clock

Medical Repatriation & Evacuation
Depending on the patients condition and our clients request we arrange repatriation by either commercial aircraft or air ambulance. Taking the patients medical needs into consideration the best suitable flight route will be arranged and medical clearance will be obtained from the airlines. Any necessary arrangements such as stretcher, leg rest, wheelchair, oxygen, escort nurse and/or doctor, ground ambulances with others are provided.

Non Medical Repatriation
We assist in arranging emergency travel arrangements for patients, relatives or clients in need of urgent return to their home country. Non medical escorts can be provided & arrangements of issuing new flight tickets if originally planned return has to be changed.

Repatriation Of Mortal Remains
Cremation or embalmment arranged according to wish. All required documents are obtained.

Medical Referral / House Call
Referral to local clinic, hospital or other relevant specialist. Arrangements for hospitalization at nearest, best suitable medical facility. In areas where so available, a doctor visit to the client at their hotel/residence can be arranged.

Case Monitoring
Monitoring of the patients medical condition and progress. Regularly medical updates are obtained along with updates on the medical expenses for medical cost containment.

Guarantee of Medical Expenses
According to instructions of policy limits expenses related medical treatments can be guaranteed on our client’s behalf.

Travel Arrangements
Re-scheduling of itineraries and possibility for changing or upgrading original tickets are checked with the concerned airlines. With our in house travel agent flight tickets, hotels and taxi transfers can be arranged at any time.

Cash Advance

Investigation of Fraud

Our Alarm Centre

We are operating 24 hours a day – 365 days a year

We have own offices in the following countries:
Bangkok, Thailand - headquarter
Yangon, Myanmar - branch office
Hanoi, Vietnam - branch office
Manila, Philippines - branch office

All correspondence and all files are being closely monitored from our head quarter which is in close cooperation with our branch offices and service providers in Asia.

Our team consist of multilingual coordinators, nurses and doctors who are experienced and able to handle an emergency situation.

We hold years of experience in emergency situations and with a wide network of service providers all over the region we can assure You and Your clients a high level of efficiency at competitable prices.

As a local based company we hold strong connections in Asia and have the necessarily linguistic and cultural understanding.

We provide our service within whole South East Asia


24 Hours Reponse Call +66 2056 1800

Clinical Consideration in Aeromedical Transport (CCAT) 2019

Asian Assistance has the pleasure to invite you for its Third Clinical Consideration in Aeromedical Transport (CCAT) training offered by Dr. Terry Martin in Bangkok, Thailand, this 2019. Following last year’s sucessful training, this year we will focus on Foundation Level, a 6 days program, followed by the new program which combines CRaMA (Commercial Repatriation and Medical Assisatnce) and AmCRM (Aeromedical Crew Resource Management) for 3 days.

The CCAT course was first introduced in the UK for more than a decade and is internationally recognised among the transport and retrieval industry. This year, we have achieved Educational Credit with Aviation Business Management of Rangsit University in Thailand.
CCAT Foundation Level is designed to give a special opportunity for existing and potential professional to gain, update, refresh and exchange knowledge and skills in transferring patients around the globe, and to achieve a deep understanding and professional approach to patient’s transfer with the guidance of experts in aviation physiology, retrieval medicine, intensive care, emergency medicine and prehospital care throughout the 6 days course.
The course is aimed for doctors, nurses and paramedics who are ready or preparing to work as flight medical crew, and for other health care professionals who wish to work in the patient air transport system. The course will provide a thorough training in aeromedical transport of ill & injured, retrieval medicine, repatriation and aspects of aerospace medicine concerning medical air travel.

The course addresses relevant issues of the special physical, physiological and psychological stresses which are important in the various transport environments, and describes the conditions which are susceptible during transfer by land and by air and how patients can be safely and efficiently carried. The course includes practical and interactive professional visits.

Commercial Repatriation and Medical Assistance (CRaMA) and Aeromedical Crew Resource Management (AmCRM) is a new course for CCAT 2019 that are aimed for doctors, nurses and other medical assistance or travel insurance professionals who require an in depth understanding of the logistic and operational aspects of organising successful commercial repatriations. AmCRM is a unique Human Factors course covering the origin and evolution of errors and mishaps which can occur in aeromedical practice, and how to avoid or mitigate them.

The 3 days course will cover the topics of introduction of World travel and health, structure of the industry, relationship with travel insurance, medicolegal aspects, duty and standard of care, complexities of case management overseas, risk analysis, systems to prevent errors and failings, logistics and medical management, repatriation demographics, security and duty of care to transport staff with sections of simple and major complex case studies in groups.

Please find attached flyers of CCAT CRaMA and AmCRM as well as Foundation Level on the right hand side for your information.

contact us for sign up, click here