24 Hours Reponse
24 Hours Reponse
We pay attention to the details to assure, that You and Your clients are served well.
Asian Assistance is an independent assistance company providing immediate and professional assistance in South East Asia to other assistance companies, insurance companies & embassies all over the world.
The ownership and management is Scandinavian/Thai and we have been recognized by several insurance' and assistance companies as their emergency medical assistance provider in Asia.
As a provider based in the region we are holding close ties with the medical facilities, local authorities and service providers and all cases are handled with linguistic and cultural understanding where we emphasize on giving a personal, prompt,cost controlled and quality oriented service from the first call.
We have our own offices in Thailand, Vietnam, Philippines and Myanmar
Our call center is manned with qualified and trained coordinators, nurses and doctors, who in connection with our comprehensive network of service providers throughout the region, are ready to assist every hour of the day throughout the year.
We provide services in the following countries:Thailand, Myanmar, Cambodia, Laos, Vietnam, Singapore, Hong Kong, Indonesia, Philippines, Malaysia and South Korea.
Emergency medical assistance around the clock
Medical Repatriation & Evacuation
Depending on the patients condition and our clients request we arrange repatriation by either commercial aircraft or air ambulance. Taking the patients medical needs into consideration the best suitable flight route will be arranged and medical clearance will be obtained from the airlines. Any necessary arrangements such as stretcher, leg rest, wheelchair, oxygen, escort nurse and/or doctor, ground ambulances with others are provided.
Non Medical Repatriation
We assist in arranging emergency travel arrangements for patients, relatives or clients in need of urgent return to their home country. Non medical escorts can be provided & arrangements of issuing new flight tickets if originally planned return has to be changed.
Repatriation Of Mortal Remains
Cremation or embalmment arranged according to wish. All required documents are obtained.
Medical Referral / House Call
Referral to local clinic, hospital or other relevant specialist. Arrangements for hospitalization at nearest, best suitable medical facility. In areas where so available, a doctor visit to the client at their hotel/residence can be arranged.
Monitoring of the patients medical condition and progress. Regularly medical updates are obtained along with updates on the medical expenses for medical cost containment.
Guarantee of Medical Expenses
According to instructions of policy limits expenses related medical treatments can be guaranteed on our client’s behalf.
Re-scheduling of itineraries and possibility for changing or upgrading original tickets are checked with the concerned airlines. With our in house travel agent flight tickets, hotels and taxi transfers can be arranged at any time.
Investigation of Fraud
We are operating 24 hours a day – 365 days a year
We have own offices in the following countries:
Bangkok, Thailand - headquarter
Yangon, Myanmar - branch office
Hanoi, Vietnam - branch office
Manila, Philippines - branch office
All correspondence and all files are being closely monitored from our head quarter which is in close cooperation with our branch offices and service providers in Asia.
Our team consist of multilingual coordinators, nurses and doctors who are experienced and able to handle an emergency situation.
We hold years of experience in emergency situations and with a wide network of service providers all over the region we can assure You and Your clients a high level of efficiency at competitable prices.
As a local based company we hold strong connections in Asia and have the necessarily linguistic and cultural understanding.
We provide our service within whole South East Asia
24 Hours Reponse Call + 662 941 1540 , +66 2 056 1800